High competition in the health care industry has seen the emergence of two important concepts "Brand Name" and "Marketing". Gone are the days when health care used to witness passive marketing. From "patient" to "customer" the change is drastic. Health care industry has become more customer centric. A customer centric industry can survive only by servicing its customers and customer service can be efficiently done only if high end technology is adopted.
At Scintillant we specialise in provisioning high end customer service and market research tools. Right from your website designing, customer registration to insurance management, we can do it all for you. Have you ever thought what your customer feels when he goes out of your clinic? We can tell it to you by means of active surveys that we undertake on your behalf. Our inputs would help you to rethink and redesign your customer service platform. Our experts would also analyse the feedback submitted through your website and give you valuable inputs and strategy to go ahead.
Do you feel that you have too much data in your server and fear upgrading them lest you miss it? Leave it to us, we specialise in modernizing legacy equipment and systems thereby adding more efficiency and that too with minimal loss. We also help you tweak your equipment and systems to make it comply with any regulatory changes.